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For tenants

Buy power in four steps.

Pay on M-PESA Paybill 4183611. Your account number is your meter number. You get a 20-digit token by SMS. Type it into the meter and press Enter.

You pay first, then you use the power. You only pay for what you use, and you can check your balance on the meter any time.

How to install your Tari sub-meter 1:24 · captions on
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Here's how to install your Tari sub-meter in eight simple steps.

Step one, sign the sub-meter application form online at tarielectra.africa.

Step two, order your meter from our head office or from an authorised dealer.

Step three, get a qualified electrical technician to do the installation.

Step four, the technician installs the Tari sub-meter downstream of the KPLC meter so every unit gets its own supply.

Step five, enter the tamper code. Press 865 to release the tamper.

Step six, buy a token by M-PESA Paybill, 4183611, using your meter number as the account or use the Tari Electra app.

Step seven, key in the 20-digit token from your SMS or the app, then press Enter.

Step eight, enjoy transparency. Every unit, every shilling, visible.

Your meter display shows your balance in kilowatt hours. Green means enough energy. Red means low, so buy a token.

Key in 801 any time to check your balance.

Tari Electra. Honest, transparent, innovative.

Buying a token

From M-PESA to the meter.

  1. Open M-PESA

    Go to Lipa na M-PESA, choose Paybill and enter business number 4183611.

  2. Enter meter number

    Use your meter number as the account number, then enter the amount and pay. Any amount works.

  3. Receive your token

    You get a 20-digit token by SMS once the payment is confirmed.

  4. Key it into the meter

    Type the 20-digit number on the meter keypad and press the red Enter key. Your new balance shows on the display.

Your meter

What the meter is telling you.

The light tells you how much power is left. To check something, key in a code and press Enter.

Lights

Enough energy
Energy low, buy a token
Very low, almost out
Low-energy alarm

Codes to key in

801
Balance energy
817
Last amount charged
830
Last token
812
Cancel alarm

Screen messages

100.00 kWh
Token accepted
EE rEJECt
Wrong number, re-enter
EE USEd
Token already used

If it does not work

Token not going in?

A message that starts with EE (for error) means the meter could not take the token. Here is what to do.

Screen says EE rEJECt

A number was typed wrong

Key the 20-digit token in again, slowly, from your SMS. Then press Enter.

Screen says EE USEd

That token is already on the meter

Each token works once. Key in 801 and press Enter to see your balance.

Keep your token message until the credit shows on the display. Never share your token with anyone. Do not tamper with or open the meter seal. Still stuck? Call customer care on 0758 424 283 and have your meter number ready.

Own the building?

See where the money goes.

Every payment on Paybill 4183611 is collected, reconciled and reported to the owner.